Privacy Policy
Protecting your data is important to us. In this privacy policy, we explain how Spielkonig collects, uses, and protects your personal data.
We collect data to provide and improve our service. This includes:
1.1 Personal Data: Name, email address, phone number, payment information (e.g., for course booking). For teachers: qualifications, CV, identity documents.
1.2 Location Data: Location information when using the Spielkonig app (with consent), e.g., for live lessons.
1.3 Usage Data: Interactions within the app, course history, learning statistics.
1.4 Device Information: IP address, device type, operating system, browser, and unique identifiers.
We use your data to:
Organize courses and process payments.
Provide support and answer inquiries.
Ensure the quality and security of the learning platform.
Improve our services through analysis and feedback.
Send information about new offers (only with consent).
Comply with legal requirements.
We do not sell personal data. Disclosure only occurs to:
3.1 Service Providers: Third-party providers (e.g., payment providers, hosting), contractually obligated to confidentiality.
3.2 Teachers and Learners: Only necessary information for the execution of courses.
3.3 Authorities: If legally required or to protect legal interests.
3.4 Partner Companies: Only anonymized, aggregated data for analysis or marketing purposes.
4.1 Protective Measures: We use encryption, firewalls, and secure servers to protect your data.
4.2 Limitations: No system is completely secure. We strive for the highest protection but cannot guarantee absolute security.
5.1 Access & Update: You can view and change your profile data via the app.
5.2 Location Sharing: You can deactivate location tracking (this may limit app functionality).
5.3 Marketing: You can unsubscribe from newsletters at any time.
5.4 Data Deletion: Account deletion via email to support@spielkonig.de. Legally required data (e.g., invoices) may be stored longer.
5.5 GDPR Rights: You may have the right to information, correction, or deletion of your data. Please contact us directly for this.
6.1 Cookies: We use cookies to improve your user experience on the website. You can manage cookies in your browser.
6.2 Analysis Tools: Services like Google Analytics help us understand usage patterns (anonymized where possible).
Our courses are not aimed at individuals under 16 years of age. If we become aware of this, we will delete the corresponding data immediately.
Your data is stored in Germany. If a transfer to third countries occurs, we ensure appropriate safeguards (e.g., EU standard contractual clauses).
Personal data will only be stored for as long as necessary for the purposes (e.g., until the end of the course or the legal retention period).
This privacy policy may be updated. Changes will be published here; we will communicate major adjustments via app or email.
